Retail Services Representative – Part‑Time Seasonal

About the role

The Retail Services Representative will work in the various retail outlets of Assiniboine Park, including the Zoo and The Leaf. This part‑time seasonal position focuses on delivering friendly, attentive service while actively promoting and selling park merchandise to visitors.

Key responsibilities

• Process all point‑of‑sale transactions accurately, including sales, refunds, gift cards and membership discounts.
• Handle cash, debit and credit card transactions following established cash‑handling procedures.
• Maintain a clean, safe work environment and comply with all safety regulations.
• Replenish stock on the sales floor to maximise sales and report low inventory to management.
• Stay informed about marketing promotions, coupons and special events to assist customers.
• Address guest inquiries and complaints, escalating issues when necessary.

Required profile

• Ability to work effectively in a team while meeting personal sales goals.
• Strong communication skills and a professional image when interacting with visitors.
• Commitment to equity, diversity and inclusive workplace practices.
• Willingness to follow all Park Hospitality and Compass Group policies and safety procedures.