Retail Services Assistant

About the role

The Retail Services Assistant supports the Hospitality & Ancillary Services department at the University of Toronto Mississauga campus. The role involves handling mail and print jobs, maintaining vending machines, caring for a vertical farm, and assisting with other retail operations to ensure smooth campus services.

Key responsibilities

• Set up, troubleshoot, and maintain printers and photocopiers.
• Update and maintain database records related to print and mail services.
• Apply bindery standards for print jobs and manage scanning, photocopying, and printing of exam materials.
• Receive, sort, and distribute mail according to procedural guidelines.
• Ensure vending machines are operational and stocked.
• Tend to the vertical farm, including planting, fertilising, and general maintenance.
• Assist with the operation of other retail services as needed.

Required profile

• High School Diploma or equivalent experience.
• Minimum two years of related experience, preferably in print production.
• Excellent customer service skills.
• Basic computer proficiency with Microsoft Office Suite and email.
• Ability to lift items occasionally.

Required skills

• Microsoft Office Suite