Restaurant Supervisor – Coffee Shop

About the role

We are looking for a motivated Restaurant Supervisor to lead our coffee shop team. You will ensure smooth daily operations, maintain high quality standards, and provide excellent service to our customers.

Key responsibilities

• Establish methods to meet work schedules and deadlines.
• Supervise and coordinate activities of 5‑10 staff members, including food service counter attendants and food preparers.
• Train staff on job duties, sanitation, and safety procedures.
• Ensure food and service meet quality control standards.
• Address customer complaints or concerns promptly.
• Maintain records of stock, repairs, sales, and wastage.
• Oversee delivery of food trolleys and verify correct portions.

Required profile

• 2 to less than 3 years of experience in a similar food‑service supervisory role.
• Ability to work in a fast‑paced, high‑pressure environment with tight deadlines.
• Strong attention to detail and client focus.
• Excellent interpersonal and oral communication skills.
• Flexibility, teamwork, and dependability.

Required skills

• Knowledge of culinary genres relevant to the establishment.
• Understanding of food safety, sanitation, and safety procedures.

What we offer

• Financial benefits and gratuities.
• Free parking on site.
• Variable or compressed work week.