Restaurant Manager

About the role

We are looking for an experienced Restaurant Manager to lead daily operations at our Ben Thanh Viet Thai Restaurant in Cambridge. You will be responsible for ensuring smooth service, high-quality food, and excellent customer experiences while managing a diverse team.

Key responsibilities

• Monitor staff performance and conduct regular performance reviews.
• Plan, organize and oversee daily restaurant operations.
• Create and manage staff work schedules.
• Train, supervise and develop staff across all areas.
• Implement operational procedures and determine service offerings.
• Control costs of products and services.
• Enforce provincial liquor legislation and health‑safety regulations.
• Maintain inventory and negotiate with suppliers.
• Handle customer complaints, provide service and manage catering events.

Required profile

• 3‑5 years of restaurant management experience.
• Strong interpersonal and communication skills.
• Dependable, organized and able to multitask in a fast‑paced environment.
• Detail‑oriented with a focus on client satisfaction.
• Ability to work under pressure, meet tight deadlines and perform physically demanding tasks.