Records Technician

About the role

Oasis Orthodontics is seeking a detail‑oriented Records Technician to capture and manage diagnostic records used for treatment planning and progress tracking. You will be one of the first team members a new patient meets, so a friendly, reassuring manner is as important as technical skill.

Key responsibilities

• Take high‑quality diagnostic records, including intraoral and extraoral photographs, panoramic and cephalometric radiographs, and digital intraoral scans.
• Perform alginate impressions and pour, trim, and label study models when required.
• Upload, organize, and maintain patient records accurately in the practice management software.
• Prepare records for new patient consultations, progress checks, and debond appointments.
• Explain each step of the records process to patients and parents in a calm, clear manner.
• Follow infection‑prevention, control protocols and radiation safety standards.
• Maintain imaging equipment, cameras, and scanners, keeping them clean and reporting issues promptly.
• Support the clinical team with chair‑side assisting, sterilization, or other duties as needed.

Required profile

• Level I or Level II Dental Assisting certificate.
• Current registration in good standing with the provincial regulatory body, where applicable.
• Radiography qualification (required for taking radiographs).
• Current CPR/BLS certification.
• Orthodontic experience is an asset but not required; training will be provided.
• Strong attention to detail and good organizational skills.
• Comfortable with technology and learning new systems.
• Warm, professional communication with patients of all ages.

Required skills

• Dental Assisting certification.
• Radiography qualification.
• CPR/BLS certification.
• Experience with digital intraoral scanners (e.g., iTero).
• Familiarity with orthodontic practice software (e.g., TOPS Ortho).

What we offer

• Company events.
• On‑site childcare.
• On‑site parking.
• RRSP match.
• Wellness program.