Receptionist – Front Desk Support

About the role

The Receptionist will be the first point of contact for guests, clients and staff at Crowe MacKay’s Yellowknife office. You will ensure a welcoming atmosphere while supporting daily administrative operations and client service initiatives.

Key responsibilities

• Greet visitors and answer phones in a professional, courteous manner.
• Manage group calendars, schedule appointments and coordinate meetings.
• Process debit and credit card payments and handle mail and courier services.
• Maintain common areas, prepare purchase orders for supplies, and uphold safety logbooks.
• Assist with client inquiries, assemble personal tax returns, and track client year‑end records.
• Support remote staff by coordinating delivery of electronic and hard‑copy client records.

Required profile

• Minimum 1 year experience in customer service or a professional office environment.
• Exceptional customer‑service orientation with strong listening and communication skills.
• Ability to prioritize tasks, meet commitments and apply technology tools.
• Detail‑oriented, self‑motivated and organized.

What we offer

• Flexible, positive work environment with paid vacation, sick leave and overtime.
• Extended health and dental coverage, employee assistance program and RRSP matching.
• Community volunteer days and opportunities for professional development and advancement.