Receptionist – Front Desk

About the role

Crowe Soberman LLP is one of Canada’s premier independent chartered professional accounting firms. The firm is seeking a proactive, self‑starter to join the Facilities & Office Services team as a Receptionist, serving as the first point of contact and providing a broad range of administrative and organizational support to both the firm and its clients.

Key responsibilities

• Greet clients in person with a positive and welcoming attitude.
• Manage incoming telephone calls and direct them to the appropriate individuals.
• Use internal systems, including the CRM, to route client inquiries.
• Prepare packages, schedule couriers for pick‑ups and deliveries, and print client documents for signature.
• Assist clients as needed and scan/upload documents to the internal network.
• Handle conflicting priorities during high‑volume periods and act as liaison with building management.
• Perform other administrative duties as assigned.

Required profile

• Minimum High School Diploma or equivalent; post‑secondary education in office administration is an asset.
• 1–2 years of prior receptionist experience preferred.
• Availability to work on‑site from 8:30 a.m. to 5:00 p.m.
• Excellent verbal and written communication skills.
• Strong organizational abilities and attention to detail.
• Self‑motivated with solid prioritizing and follow‑up capabilities.
• Ability to thrive in a deadline‑driven environment and work overtime when required.

Required skills

• Proficiency with Microsoft Office, including Outlook.
• Experience using a Customer Relationship Management (CRM) system.