Reception & Bookings Coordinator

About the role

The Museum Front Counter Receptionist and Bookings Coordinator serves as the first point of contact for visitors, callers, and internal stakeholders at the Museum of Anthropology. You will provide accurate information, manage educational program bookings, and support the smooth operation of the museum’s administrative offices.

Key responsibilities

• Answer all incoming telephone calls, emails, and walk‑in inquiries, directing them appropriately.
• Provide detailed information about museum policies, programs, and services to a diverse audience.
• Book educational programmes, guided tours, self‑guided visits, and internal events for external groups and university departments.
• Maintain and update the weekly calendar of museum programming and share it with relevant departments.
• Oversee room and space reservations, ensuring accurate allocation of facilities.
• Schedule student guides for tours and coordinate with admissions, security, café, custodial, and volunteer teams.
• Participate in the Health & Safety committee and manage first‑aid supplies.
• Perform general administrative tasks to support museum operations.

Required profile

• Familiarity with museum policies and the ability to interpret them for staff, volunteers, students, visitors, First Nations members, and external partners.
• Strong interpersonal skills to interact with a wide range of stakeholders.
• Ability to work independently under general supervision while collaborating with the Assistant Director and other museum staff.

Required skills

What we offer

• Competitive monthly salary ranging from $4,208 to $4,316 CAD.
• Opportunity to work in a culturally rich environment at a leading university museum.
• Commitment to diversity, equity, and inclusion in the workplace.