Quality Assurance Specialist

About the role

The Quality Assurance Specialist will support ABB's local unit in deploying its quality strategy, fostering a strong quality culture and ensuring customer expectations are consistently met and exceeded.

Key responsibilities

• Coordinate activities across quality domains, including customer and claims management, manufacturing quality, product safety, compliance, design and development quality, and audits.
• Act as the voice of the customer, evaluating risks, problems, and solutions from a stakeholder perspective.
• Conduct test protocols in factory labs to verify parts, products, and systems meet specifications.
• Lead root‑cause analyses, implement corrective and preventive actions, and present solutions to customers.
• Maintain and improve the local Quality Management System (QMS), develop procedures, testing protocols, and risk‑management practices.
• Create and deliver training material on QMS topics.
• Participate in benchmarking activities and drive continuous improvement initiatives.
• Perform audits to assess compliance and manage end‑to‑end quality and return cases.

Required profile

• Strong technical expertise in quality assurance and continuous improvement.
• Ability to collaborate across functions and lead local teams.
• Experience with root‑cause analysis and corrective action implementation.

Required skills

• Quality Management System (QMS) implementation
• Root Cause Analysis
• Audit execution
• Testing protocol development

What we offer

• Opportunities to lead quality initiatives in a global industrial leader.
• Support for professional growth and development.
• Engagement in projects that impact sustainable, lean operations worldwide.