Quality Assurance Manager - Cannabis Testing Lab

About the role

Eurofins ExperNorth, Inc. is Canada's fastest-growing analytical laboratory serving the cannabis industry with quick and reliable product testing. It is seeking a Quality Assurance Manager to lead its QA/RA team, strengthen service offerings and expand into areas such as regulatory consulting, external audits, label compliance reviews and EU GMP alignment. The role is based in Woodbridge, Ontario.

Key responsibilities

• Maintain and improve the Quality Management System (QMS), including SOPs, policies, records, change control, deviations, CAPA, internal audits, OOS/OOE/OOT investigations and data retention
• Ensure ISO/IEC 17025 compliance, oversee equipment calibration and IQ/OQ/PQ, coordinate accreditations and maintain the proficiency testing plan
• Implement data integrity policies (ALCOA+), audit trails and logbook management with IT
• Manage cannabis licensing and renewals with regulators such as Health Canada, and ensure testing meets local and international limits
• Lead regulatory inspections, internal audits and audit-readiness, and respond to notices of non-compliance
• Monitor regulatory changes, communicate updates and act as point of contact with regulatory agencies
• Lead the QA/RA team, run annual performance reviews, provide QA training and set quality KPIs
• Approve vendors, conduct annual management review, manage method and SOP master copies, and handle equipment excursions

Required profile

• University degree or college diploma in Cannabis, Quality Assurance or Laboratory Technology
• 5+ years of Quality Assurance experience in an ISO/GMP environment, including at least 2 years in a management position with 2+ direct reports
• Minimum 2 years of Regulatory Affairs experience
• Strong knowledge of GMP requirements and ability to lead a lab through an ISO 17025 audit
• Must be able to commute to or relocate to Woodbridge, Ontario; no Canadian work sponsorship required

Required skills

• Proficiency in Microsoft Office Suite, LIMS, Excel and database/user interface software
• Effective time management, communication and meticulous document review skills

What we offer

• Full-time position with casual dress and on-site parking
• Health and dental coverage, life and disability insurance, RRSP with 3% company match, paid time off and holidays
• Employee assistance program, vision care, wellness program and extended health care
• Free snacks and beverages, work shoe reimbursement, WorkPerks access and company events