Quality Assurance Intern (Winter 2027, 12 Months)

About the role

Hitachi Rail Canada is looking for a Quality Assurance intern in Toronto, Ontario, working January to December 2027 (12 months, 40 hours per week). The intern is introduced to urban transit and contributes to process and practice improvements, gaining a deeper understanding of the project and product lifecycle. The position is full-time, hybrid and pays $23-$30 CAD per hour.

Key responsibilities

• Assist the North America Quality department with software and hardware quality assurance tasks.
• Help implement AI use cases to reduce the effort of quality activities, such as automating metric collection.
• Take part in the AI committee to share AI ideas.
• Support the Quality Assurance Manager in collecting metrics and updating KPIs for the Quality organization.
• Support Project Quality Managers with metrics included in the monthly quality report.
• Update scripts or tools used by the Quality Assurance team.
• Manage customer surveys, including monitoring milestones and sending them out.
• Assist other departments as needed.

Required profile

• Pursuing an undergraduate degree in Engineering or a related field (e.g., AI engineering, mechanical, computer science, industrial or electrical engineering) at an accredited university, with at least two years of coursework completed.
• Fluent in written and spoken English.
• Able to work full-time hours starting from the agreed start date.
• Quick learner who can work independently and find solutions.

Required skills

• Hands-on experience with Excel and PowerPoint.
• Power BI and Microsoft Power Automate.
• Python, JavaScript and SQL.
• Cloud platforms such as Microsoft Azure and Copilot.

What we offer

• Paid internship with paid vacation.
• Hybrid work model.
• Onboarding orientation, online curriculum and a buddy program.
• Real-world projects, networking events, ERGs and social events.