QA Engineer - Digital Workplace

About the role

Flight Centre Travel Group is looking for a QA Engineer to join its Digital Workplace team in Vancouver, BC. The role helps deliver high-quality solutions that support the global Onboarding and Customer Success teams, building automated testing capabilities, reducing manual regression effort and influencing quality practices across platforms such as Nintex K2, Microsoft Power Platform and Salesforce. It works closely with Developers, Business Analysts and Support teams, using AI-assisted testing to improve coverage and efficiency.

Key responsibilities

• Design, build and execute test plans and test cases across Digital Workplace platforms and applications
• Develop and maintain reusable automated test frameworks, shared helpers and data-driven test scenarios
• Reduce manual regression testing through code-based automation and use AI-assisted tools to generate test scenarios, prepare test data and create reusable tests
• Review and validate AI-generated outputs against requirements, business rules and expected outcomes
• Collaborate with Developers and Business Analysts to turn requirements into effective test coverage
• Lead QA planning and execution across functional, integration, regression and deployment testing
• Support UAT readiness, defect triage, retesting and release preparation, and validate deployments in QA environments
• Maintain test data, environment pre-checks and reset processes, and integrate automated regression tests into delivery pipelines
• Log, track, prioritize and manage defects, validate fixes and provide release-readiness summaries
• Evaluate AI-enabled solutions, rerun evaluations after prompt or agent changes and document results
• Maintain test documentation, test cases, known issues logs and QA artifacts in Notion, and monitor quality metrics

Required profile

• Previous experience in a QA Engineer, Test Engineer or similar software quality assurance role
• Demonstrated experience designing, building and maintaining automated testing frameworks
• Experience with scripting, API or command-line tools for test data management and validation
• Strong understanding of defect management and release validation processes
• Ability to collaborate across global teams and support multiple regions
• ISTQB or equivalent certification is desirable but not required

Required skills

• Playwright, Postman, Power Platform CLI, Dataverse Web API, Salesforce APIs or similar
• Functional, integration, regression and deployment testing
• Exposure to Nintex K2, Microsoft Power Platform and/or Salesforce is highly desirable
• Experience with AI-assisted testing tools is desirable
• Familiarity with Notion is advantageous

What we offer

• Anticipated annual salary of $65,000 - $85,000, depending on experience, location and requirements
• Paid time off, travel perks and discounts, and health and wellness programs
• Group benefits including extended health care, dental and vision, and insurance
• RRSP/RPP with matching, tuition reimbursement and an employee share plan
• Global career opportunities and a supportive, inclusive workplace