Operations Team Member

About the role

At Gateway Services, we help families through one of life's most difficult moments by providing compassionate pet aftercare services. As an Operations Team Member, you’ll ensure every pet entrusted to our care is treated with dignity, respect and attention to detail.

Key responsibilities

• Operate cremation equipment following established procedures.
• Process and package cremated remains with accuracy and care.
• Create memorial products such as paw prints and keepsakes.
• Perform quality checks to ensure every order is completed correctly.
• Maintain a clean, safe and organized work environment.
• Work with teammates to meet daily production goals.

Required profile

• You enjoy hands‑on, physical work.
• You pay attention to detail.
• You’re dependable and punctual.
• You work well as part of a team.
• You follow safety procedures.
• You’re comfortable working around deceased pets.
• You take pride in doing quality work.

What we offer

• Competitive hourly pay.
• Medical, dental and vision coverage.
• 401(k) retirement plan with employer matching.
• Company‑paid life insurance and long‑term disability.
• Paid vacation, holidays and paid training.
• Career development and employee assistance programs.
• Emotional wellness program and pet insurance.
• Employee discount marketplace.