Operations Manager – Bermuda

About the role

Coinbase is seeking an Operations Manager to lead and oversee all aspects of its Bermuda operations. Reporting to the Chief Operating Officer, you will ensure operational resilience, regulatory compliance, and effective delivery across product, technology, and outsourcing functions.

Key responsibilities

• Own oversight and management of operational functions within Coinbase Bermuda and outsourced entities, implementing policies, SLA frameworks, and ensuring delivery aligns with Bermuda regulations.
• Build and maintain supervision frameworks across critical business areas, aligning with regulatory requirements and operational best practices.
• Establish operational resilience frameworks, including risk identification, contingency planning, incident response coordination, and communication with regulators and service providers.
• Partner with internal and external stakeholders—banking partners, regulators, and cross‑functional teams (Risk, Legal, Compliance, Security, Finance, Product, CX)—to project‑manage critical operations and risk initiatives.
• Support first‑line of defense operations, including launch assessments, internal audits, regulatory examinations, and supervisory touchpoints.

Required profile

• 5+ years of experience in financial services with oversight of operations strategy, outsourcing, and vendor management in a regulated environment.
• Proven experience within a regulated financial institution or investment business, focusing on trade supervision across crypto, equities, or derivatives.
• Track record of developing and improving operational processes, producing regulator‑ready documentation, and managing cross‑functional delivery with senior stakeholders.
• Familiarity with operational resilience frameworks, incident management, and business continuity planning in financial services.

Required skills