Operations Coordinator – Production & Fulfillment (12‑Month Contract)

About the role

Wildcraft Natural Skin Care is seeking an Operations Coordinator to manage production and fulfillment activities at its Toronto studio. This full‑time, 12‑month contract role is hands‑on and on‑site, supporting everything from inventory receipt to order shipping while ensuring high‑quality skincare products reach customers.

Key responsibilities

• Pick, pack and prepare e‑commerce and wholesale orders using Shopify and Stallion.
• Receive and unload incoming deliveries of ingredients and packaging, operating a manual pallet jack safely.
• Organise and verify inventory, preparing outbound skids for retail partners.
• Coordinate courier pickups and generate shipping labels.
• Assist the production team with small‑batch manufacturing and packaging tasks.
• Provide customer service support and address order‑related inquiries.

Required profile

• Physically capable of handling manual material movement throughout the day.
• Reliable, detail‑oriented and able to adapt to shifting priorities.
• Friendly attitude and willingness to help across departments.

Required skills

• Shopify
• Stallion

What we offer

• Salary $50,000‑$60,000 CAD per year, based on experience.
• Full‑time schedule, 5 days a week on‑site.
• 12‑month contract with potential for permanent employment.
• Opportunity to work in a growing natural‑skincare brand.