Operational Excellence Lead

About the role

Maersk is looking for an Operational Excellence Lead to join its Operational Excellence team in Canada. The role drives the adoption and maturity of The Maersk Way (TMW) and leads complex business optimization, process improvement and transformation initiatives across the area. It works closely with business leaders in Operations, Product, Customer Experience and Sales, acting as coach, facilitator and trusted advisor to embed structured problem-solving and continuous improvement.

Key responsibilities

• Lead complex Operational Excellence and business transformation initiatives aligned to area priorities
• Drive adoption of TMW, embedding structured problem-solving and continuous improvement practices
• Facilitate workshops, diagnostics, value stream mapping and root-cause analysis
• Coach leaders and teams on Lean, performance management, problem-solving frameworks and change leadership
• Support implementation of process improvements that improve efficiency, quality, scalability and customer outcomes
• Translate data and operational insights into practical improvement actions and align cross-functional stakeholders
• Identify opportunities for automation, digitalization, analytics and process optimization with technology and data teams
• Build Operational Excellence capability through coaching, mentoring and train-the-trainer activities

Required profile

• Significant experience in Operational Excellence, Continuous Improvement, Lean, Six Sigma, Business Transformation or related fields
• Experience leading cross-functional improvement initiatives and driving measurable results
• Ability to influence and drive change without direct authority
• Experience coaching leaders and teams through change and performance improvement
• Experience with KPIs, performance management systems, operational metrics and business analytics
• Logistics, transportation, supply chain or operational experience is highly desirable
• Valid work authorization in Canada; visa sponsorship and relocation assistance are not available

Required skills

• Lean methodologies, DMAIC, Kaizen, Root Cause Analysis, Value Stream Mapping
• Structured problem-solving techniques
• Lean or Six Sigma certification is beneficial but not required

What we offer

• Salary range of CAD 95,000 - 110,000 per year, plus a 10% annual performance bonus
• Exposure to senior leaders and strategic priorities across Canada and North America
• A collaborative environment focused on continuous improvement and innovation