Online Chat Support Representative
Jobs for Humanity · Toronto
Description du poste
About the role
We are looking for a friendly and reliable Online Chat Representative to provide customer support through our online chat platform. The role involves responding to customer inquiries, delivering accurate information, and ensuring a positive experience for every interaction.
Key responsibilities
- Respond to customer questions through online chat.
- Provide clear and helpful information.
- Assist with basic account and service inquiries.
- Document customer interactions accurately.
- Escalate complex issues when necessary.
- Maintain a professional and friendly tone.
Required profile
- Strong written communication skills.
- Basic computer and typing skills.
- Ability to multitask and stay organized.
- Reliable internet connection and a quiet workspace.
- Previous customer service experience is helpful but not required.
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Jobs for Humanity
Toronto
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