Office Work and Operations Agent

About the role

The Office Work and Operations Agent provides essential administrative and operational support to ensure the unit runs smoothly and meets its productivity goals. You will handle a variety of clerical tasks, respond to routine inquiries, and assist in preparing internal communications.

Key responsibilities

• Collect, enter, code, transcribe and file documents accurately.
• Distribute and process paperwork in accordance with established procedures.
• Provide information on day‑to‑day operations and answer common administrative questions.
• Assist in creating presentations and related documentation.
• Support data entry, processing and verification of database integrity.

Required profile

• High school diploma or equivalent in a related field.
• At least two years of relevant administrative or operational experience (alternative combinations of experience and education may be considered).
• Fluency in French is mandatory.
• Action‑oriented mindset with strong customer focus and ability to drive results.
• Adaptable, quick learner who can adjust to changing situations.

Required skills

What we offer

• Competitive salary with an annual bonus.
• Four weeks of flexible vacation starting in the first year.
• Defined benefit pension plan providing stable retirement income.
• Group insurance coverage, including telemedicine.
• Reimbursement for health, wellness expenses and telework equipment, subject to eligibility.