Office Administrator – Kitchener, ON

About the role

As an Office Administrator for Homestead, you will be the primary point of contact for current and prospective tenants. You will manage rental inquiries, process applications, and support the office team in day‑to‑day operations within a busy property‑management environment.

Key responsibilities

• Respond to rental inquiries via phone and fax.
• Collect and process rental applications, deposits, and rent payments.
• Schedule viewings, recommend apartments, and coordinate move‑in/move‑out inspections.
• Maintain tenant records, lease agreements, and related paperwork.
• Handle superintendent and parking‑agreement requests.
• Perform basic office duties such as answering calls, emailing, and filing.
• Assist with door‑knocking for rent reminders and legal notices.
• Support occasional cleaning and delivery of notices to residents.

Required profile

• Previous professional administrative experience preferred.
• Strong customer‑service orientation and interpersonal skills.
• Excellent verbal and written communication.
• Ability to multitask and prioritize in a fast‑paced setting.
• Reliability, attention to detail, and safe work practices.

Required skills

• Proficiency with Microsoft Office (Word, Excel, Outlook).
• Basic email and data‑entry capabilities.

What we offer

• RRSP program to support long‑term goals.
• Health, dental, and life insurance.
• Annual performance bonuses.
• Company events, celebrations, and growth opportunities.