LMIS Assistant (Laboratory IT Support Technician)

About the role

Eurofins Environment Testing Canada is hiring a Laboratory IT Support Technician (LMIS Assistant) in Ottawa. The role maintains the Laboratory Information Management System (LIMS) configuration and supports day-to-day laboratory IT needs, including creating analytical packages and custom test lists, updating regulatory guidelines in LIMS, troubleshooting hardware and software issues and supporting special IT projects. The position is temporary, until December 2026.

Key responsibilities

• Maintain and update LIMS configurations, including creating and maintaining analytical packages and custom test lists, and managing regulatory guidelines.
• Help users troubleshoot IT issues such as printer connectivity, remote connections and network problems.
• Escalate complex issues to senior IT staff when needed.
• Work with IT and laboratory teams to integrate LIMS with other systems and workflows.
• Take part in system validation, upgrades and documentation.
• Install and configure new workstations for laboratory and office environments.
• Maintain an up-to-date inventory of IT equipment and supplies.
• Support special IT projects and initiatives as assigned.

Required profile

• Diploma or degree in Information Technology, Computer Science, Laboratory Science, Chemistry or a related field.
• Quick learner with a proactive approach to problem-solving.
• Excellent attention to detail and organizational skills.
• Strong communication skills for working with technical and non-technical teams.
• Familiarity with laboratory workflows and terminology preferred.

Required skills

• Strong computer literacy and comfort with database systems.
• Knowledge of LIMS or other data management software is an asset; experience or knowledge of LIMS and/or chemistry is preferred.