Learning and Development Specialist

About the role

The Salvation Army is looking for a dynamic Learning and Development Specialist to design, deliver, and continuously improve enterprise‑wide learning initiatives. This position works closely with leaders, HR teams, and business stakeholders to create modern, accessible learning experiences that drive performance and support organizational growth.

Key responsibilities

• Support and champion the organization’s L&D strategy, ensuring alignment with business objectives.
• Design, develop, and maintain engaging learning content using modern instructional design methodologies.
• Conduct learning needs and skills‑gap analyses to identify development priorities.
• Build and manage structured learning curricula and development pathways.
• Coordinate end‑to‑end delivery of learning programs, including logistics, enrollment, and communications.
• Facilitate in‑person, virtual, and blended learning sessions to drive engagement and knowledge retention.
• Monitor and evaluate program effectiveness using qualitative and quantitative data, recommending improvements.
• Partner with internal stakeholders (HR, leadership, business units) to design targeted learning solutions.
• Manage learning systems such as Workday LMS to ensure a seamless learner experience.
• Stay informed on emerging trends, technologies, and best practices in L&D and integrate them into programs.

Required profile

• 5–7 years of experience in learning and development, training, or organizational development.
• Strong knowledge of adult learning principles, instructional design, and learning technologies.
• Proven experience designing and delivering blended learning programs (virtual, in‑person, e‑learning).
• Excellent facilitation and presentation skills for diverse audiences.

Required skills

• Workday LMS