Key Account Manager – Personal Care (Quebec)

About the role

Essity is seeking an experienced Key Account Manager for its Personal Care portfolio in Quebec. The role is remote, supporting major Canadian drug and retail head offices, and focuses on growing business with established retail customers while aligning with Essity’s sales and marketing objectives.

Key responsibilities

• Manage and develop relationships with Canadian drug and retail head offices in Quebec.
• Create and execute account plans that leverage channel strategies, trade investment funds, product mix and promotional programs.
• Lead the Joint Business Plan process and use Nielsen and POS data to build fact‑based selling stories.
• Negotiate program commitments, ensure smooth execution, and monitor ROI on trade investments.
• Act as a business consultant to help customers meet their goals and drive Essity’s growth.
• Maintain multi‑level relationships with key decision‑makers and provide regular sales and investment forecasts.
• Gather market intelligence on customer needs and competitor activity and share insights internally.

Required profile

• Minimum 5 years of experience in food & health consumer goods or retail roles involving pricing, customer marketing, or key account management.
• Proven ability to develop and negotiate account plans and joint business plans.
• Strong analytical mindset with experience using Nielsen data and POS information.
• Excellent communication skills and ability to work cross‑functionally.
• Based in the greater Montreal area with willingness to travel up to five times per year.

Required skills

• Data analysis (Nielsen, POS)