Inside Sales Support Representative (Remote)

About the role

This dynamic Business Development position focuses on growing UPS Small Package business within the small‑customer segment. The role is primarily remote, offering flexible work arrangements while supporting revenue growth and customer retention.

Key responsibilities

• Prospect new customers to expand market share in the small‑customer segment.
• Develop and maintain strong relationships with existing clients to drive growth and ensure a positive experience.
• Assess customer needs and present tailored logistics solutions.
• Research competitive environment and create compelling value proposals.
• Participate in weekly team meetings, training sessions, and complete the virtual UPS Sales Academy.

Required profile

• Full fluency in English; French proficiency is a plus.
• Minimum 1 year of business development or inside‑sales experience.
• Ability to work the Eastern Time Zone schedule (10:00 AM – 6:30 PM) Monday‑Friday.
• Flexibility to work from a UPS building if required.

Required skills

What we offer

• Competitive hourly wage of $20.81 CAD.
• Full‑time permanent contract.
• Remote work with occasional on‑site days.
• Clear career path toward an Account Executive role.
• Comprehensive virtual training through the UPS Sales Academy.