In-Store Sales Representative – Ottawa

About the role

The In‑Store Sales Representative will be the primary point of contact for walk‑in and telephone customers at Linde’s Ottawa branch. You will process orders, provide product advice, and help meet sales targets for the packaged gas business.

Key responsibilities

• Efficiently process customer orders received in‑store or by phone.
• Sell gases and welding products, focusing on up‑selling opportunities.
• Handle cash, charge and credit‑card transactions and adjust orders for invoicing.
• Maintain local inventory, manage branch stock and surplus cylinders.
• Complete end‑of‑day, weekly and monthly reporting, including SOX and Big 5 reports.
• Oversee shipping, receiving and branch transfers of customer orders.
• Assist customers with welding applications and product selection.

Required profile

• High‑school diploma or equivalent experience in industrial supplies or customer service.
• Proven focus on customer satisfaction and ability to up‑sell.
• Safety‑conscious work experience.
• Physical ability to lift up to 60 lb.

Required skills

• Intermediate to advanced knowledge of Microsoft Office Suite.

What we offer

• Opportunity to work for a global leader in industrial gases and engineering.
• Career growth in a safety‑focused, innovative environment.
• Competitive salary and benefits.