Hotel Receptionist – Front Desk

About the role

The Hotel Manoir Morgan is seeking a friendly and organized Hotel Receptionist to be the first point of contact for guests. You will manage reservations, handle check‑ins and check‑outs, and ensure a smooth and welcoming experience for all visitors.

Key responsibilities

• Register arriving guests, assign rooms, and process departures.
• Take, cancel, and modify room reservations.
• Provide information on hotel facilities, services, and local points of interest.
• Calculate charges, receive payments, and balance cash reports.
• Maintain inventory of vacancies, reservations, and room assignments.
• Answer telephone calls, relay messages, and handle wake‑up call requests.
• Assist guests with special needs and perform light housekeeping duties.
• Deliver high‑quality customer service throughout the shift.

Required profile

• Client‑focused and dependable.
• Excellent oral communication in English and/or French.
• Flexible, organized, and reliable team player.
• Good judgment and resourcefulness.

Required skills

What we offer

• Permanent, full‑time employment.
• Flexible hours including morning, evening, day, and weekend shifts.
• On‑site parking.
• Opportunity to work in a historic hotel in Québec.