Hotel Cleaner Supervisor

About the role

The Surestay Hotel by Best Western is seeking a motivated Cleaner Supervisor to lead its housekeeping team. You will ensure high standards of cleanliness and safety across the property while supporting staff development. The role involves maintaining high standards of hygiene, managing supplies, and ensuring guest satisfaction through effective team leadership.

Key responsibilities

• Recruit, hire, and provide initial and ongoing training for all cleaning staff to ensure competence and compliance with hotel standards.
• Oversee and coordinate daily housekeeping activities, scheduling shifts and assigning tasks to meet operational demands.
• Conduct regular inspections of rooms, public areas, and back‑of‑house facilities to verify adherence to safety, cleanliness, and brand standards.
• Identify needs for additional services such as painting, repairs, renovations, or equipment replacement and arrange for their timely execution.
• Support cleaners by stepping in to perform duties during peak periods or when assistance is required.

Required profile

• Secondary school graduation certificate.
• 1 to less than 2 years of experience supervising cleaning operations.
• Bondable security clearance.
• Strong client focus, dependability, flexibility, and reliability.
• Willingness to work flexible hours, including weekends, to meet hotel operational needs.