Host Ambassador, Lambton Kent (Sarnia)

About the role

The Canada Homestay Network (CHN) is a family-run, non-profit society that connects international students with host families in Canada. The Host Ambassador for Lambton Kent (Sarnia) is responsible for qualifying new and existing host families that meet CHN's standard of care. It is a permanent part-time position (up to 20 hours per week) paid $18-$20 per hour, with interview and host file completion compensation under the Interview/Home Visit and Revisit Compensation Policy. The role is hybrid, with in-person work in the Lambton Kent region.

Key responsibilities

• Conduct in-person interviews and visits at new hosts' homes and revisits at existing hosts' homes to verify that rooms and the family environment meet the required standards
• Enter data and supporting documents (criminal record checks, host agreements, etc.) into the host database following due diligence and data integrity protocols
• Conduct pre-screen calls, enter data, and carry out host annual reviews
• Field inquiries from prospective hosts and guide them through the application and onboarding process, with timely follow-up
• Attend and take part in community events, representing CHN

Required profile

• Excellent sales and interpersonal skills, with the willingness to promote and sell the CHN Host program
• Positive communication skills, including conflict resolution
• Ability to work in a team and build relationships with colleagues and the local community
• Working knowledge of email clients or webmail, effective business writing, problem solving and organization, and attention to detail
• Knowledge of CHN policies and procedures and of international students and their cultures
• Criminal record check and vulnerable sector check cleared, full valid driver's licence, reliable vehicle with at least 2 million auto liability coverage, mobile phone, digital camera and high-speed internet

To apply, submit a cover letter and resume through the online application form; the recruitment process is reviewed by people, not AI.