Gestionnaire de compte

About the role

The company is a leading player in Canada’s energy transformation sector, seeking a full‑time Account Manager to serve an established B2B customer base. The role focuses on delivering high‑quality products, ensuring customer satisfaction, and driving sales growth.

Key responsibilities

• Manage and prioritize customer requests received via email, phone, and online sales channels.
• Respond to customer needs, propose appropriate solutions, and follow up to ensure resolution.
• Communicate customer feedback on pricing, products, and service to internal teams.
• Maximize sales by recommending alternative and complementary products.
• Conduct face‑to‑face meetings with clients to strengthen relationships.
• Maintain up‑to‑date knowledge of product lines and internal systems.
• Negotiate special pricing and terms when required.

Required profile

• Proven experience in B2B sales.
• Strong customer‑centric mindset with a “people” orientation.
• Reliable, resourceful, and committed to delivering results.
• Resilient problem‑solver capable of finding effective solutions.

Required skills

• Effective communication in French and English.

What we offer

• Competitive salary with profit‑sharing program.
• Comprehensive flexible group benefits, including 24/7 health resources.
• Employer‑contributed collective RRSP and TFSA options.
• Post‑secondary scholarships for employees’ children.
• Workplaces equipped with electric‑vehicle charging stations.
• Service‑years recognition program.