Front of House Receptionist – Studio Operations

About the role

The Front of House Receptionist supports the studio’s Operations Team by providing a welcoming, secure, and efficient first point of contact for employees, visitors, and vendors. This full‑time, onsite role combines customer service, administrative duties, and event coordination in a dynamic studio environment.

Key responsibilities

• Greet visitors, manage badge issuance, and enforce security protocols.
• Answer reception phone, coordinate deliveries, and handle shipping/receiving tasks.
• Maintain a tidy, hygienic reception area and keep the first‑aid room stocked.
• Manage parking registrations, desk‑booking software, and studio amenity calendars.
• Facilitate studio tours, screenings, and external bookings with The Stack management.
• Support internal and external guest visits, including IT equipment distribution.
• Assist with event planning, budgeting, and live‑event execution under studio management guidance.
• Document first‑aid incidents, sit on the OHS Committee, and report to HR.

Required profile

• Minimum 3 years experience in customer service, reception, or executive assistance.
• First Aid Level 2 certification or willingness to obtain training.
• Strong communication, problem‑solving, and multitasking abilities.
• Positive, proactive attitude with a curiosity for studio culture.

Required skills

• First Aid Level 2 certification (or willingness to be trained).

What we offer

• Full‑time, Monday‑Friday schedule with occasional paid overtime.
• Opportunity to work in a creative studio environment in Coal Harbour.
• Professional development and involvement in studio events.