Food Service Supervisor

About the role

We are looking for an energetic Food Service Supervisor to manage our Burnaby kitchen and dining area. In this permanent full‑time position you will lead a team of food service staff, oversee daily operations, and ensure that all food and service standards are consistently met. The role combines hands‑on supervision with inventory control and customer service responsibilities.

Key responsibilities

• Requisition food and kitchen supplies, ensuring timely delivery and cost‑effective purchasing.
• Supervise and coordinate activities of staff who prepare, portion, and present food items.
• Train team members on job duties, sanitation protocols, and safety procedures to maintain a hygienic environment.
• Monitor food quality and service delivery to meet established quality control standards.
• Address customer complaints or concerns promptly and professionally.
• Maintain accurate records of stock levels, equipment repairs, sales figures, and waste.
• Prepare and submit detailed operational reports for management review.
• Establish, adjust, and manage work schedules to meet staffing needs.

Required profile

• Secondary (high) school graduation certificate or equivalent.
• Between 2 and 3 years of experience supervising food service or kitchen staff.
• Strong client focus with the ability to work efficiently in a fast‑paced environment.
• Dependable team player who demonstrates attention to detail and reliability.
• Physical ability to stand for extended periods and perform tasks requiring manual handling.