Food & Beverage Supervisor – Boutique Hotel

About the role

The Queen's Cue, a Marriott Tribute Portfolio Hotel, is seeking an enthusiastic Food & Beverage Supervisor to join its opening team. Working closely with the Food & Beverage Manager, you will lead service across multiple outlets, support daily operations, and help create polished, memorable experiences for every guest.

Key responsibilities

• Oversee guest service delivery across The Boar's Head, The Bower, The Folio, Banquets, and In‑Room Dining.
• Lead the team from the floor, modeling elite service standards and directing daily operations.
• Assist with taking food and beverage orders, process them through the POS system, and support audit and setup of operational systems.
• Prepare and serve cocktails, beer, wine, spirits, and non‑alcoholic beverages according to recipes while overseeing bar operations and pour controls.
• Conduct staff training and menu‑knowledge drills, and make recommendations to guests.
• Monitor guest satisfaction, respond to requests, and resolve complaints promptly.
• Manage inventory control, conduct stock rotation, track variance, and report low inventory levels.
• Ensure compliance with Smart Serve, health and safety, sanitation, and liquor licensing regulations.
• Assist with scheduling based on forecasts and optimize labor in real time.
• Support hotel events, private functions, and BEO execution, ensuring seamless setup, delivery, and breakdown.

Required profile

• Enthusiastic and hands‑on attitude.
• Ability to thrive in a fast‑paced boutique hotel environment.
• Leadership by example with a focus on consistent hospitality.
• Strong communication and problem‑solving skills.

Required skills

• POS system operation