Director, Product Strategy & Roadmap

About the role

RBC is looking for a product leader to own the roadmap for its internal agentic AI platform end-to-end, from intake and prioritization through delivery and measurement. As Director, Product Strategy & Roadmap, you decide what ships and when, ground decisions in user value and adoption evidence, and own the product experience and analytics that make the platform usable and valuable at scale. You partner with engineering on how the roadmap is built without owning the technical implementation.

Key responsibilities

• Maintain and communicate a rolling 12-month roadmap with clear, evidence-based prioritization
• Capture, assess and prioritize feature requests from business lines, users and leadership
• Own the end-to-end product experience, including the self-service builder, templates and connector catalog
• Build adoption dashboards, usage telemetry and value-realization measurement
• Partner with engineering on acceptance criteria, backlog and delivery quality
• Embed the safety, governance and transparency standards of the AI Group's Responsible AI function into the roadmap and release gates
• Conduct competitive and market analysis to inform platform direction

Required profile

• 8+ years of product management experience, including 3+ in AI/ML products or enterprise platforms
• Strong product-experience and design sensibility
• Deep working knowledge of agentic AI: LLMs, tool-use, MCP connectors, RAG and multi-agent orchestration
• Proven track record of delivering a product roadmap with measurable adoption outcomes
• Strongly analytical, able to define adoption metrics, build dashboards and interpret telemetry
• Technical fluency to partner with engineers on architecture decisions without writing code
• Agile delivery expertise: backlog grooming and acceptance criteria
• Financial services awareness, or the ability to develop it quickly

Nice to have

• Bachelor's or Master's in Computer Science, Engineering, Business, HCI or a related discipline
• Product management certification (AIPM, Pragmatic Institute, CSPO, SAFe)
• Experience building developer platforms, APIs or self-service builder tools
• Familiarity with AI governance frameworks such as NIST AI RMF or OSFI E-23
• Experience with prompt engineering, model evaluation or fine-tuning in production
• Background in fintech, regtech or a major bank digital team

What we offer

• A Total Rewards program including bonuses, flexible benefits, competitive compensation, commissions and stock options where applicable
• Coaching and development opportunities with supportive leaders
• The chance to drive AI transformation at one of Canada's largest financial institutions