Director, Process Engineering

About the role

RBC is hiring a Director, Process Engineering in Toronto to re-imagine architecture management across Enterprise Architecture and the architecture community. The role reduces complexity and automates processes using AI capabilities, improves integration at scale within IT management, and ensures governance outcomes and strategic objectives are met.

Key responsibilities

• Design and implement scalable platforms, services and governance workflows supporting the Enterprise Architecture mandate and community.
• Map and assess the current tool chain to enable agile, process-improving solutions and seamless integration across Enterprise Architecture platforms and services.
• Improve tool integration and data flow to reduce manual effort and speed up governance decisions.
• Leverage internal automation and AI to accelerate modernization, scale services and insights, and drive toolchain automation.
• Establish repeatable, sustainable processes and drive continuous improvement.
• Drive data lineage and metadata management initiatives for high-quality data.
• Partner with line-of-business architects, platform owners and risk stakeholders on product and process improvements.
• Define and track success metrics balancing efficiency, integration scale and governance effectiveness (compliance, risk, standards).
• Manage and mentor a team of subject matter experts.

Required profile

• Proven experience in process engineering, business process improvement or a similar role, ideally in Enterprise Architecture, IT governance or a technology environment.
• 5-7 years of experience.
• Bachelor's degree in Industrial/Systems Engineering, Computer Science, Information Systems, Business/Management Information Systems or a related field; Master's degree preferred for senior levels.
• Track record of simplifying complex processes and delivering measurable efficiency gains.
• Analytical mindset, strong stakeholder management and communication skills, and the ability to influence.

Required skills

• Architecture concepts, governance frameworks and tool chains (Enterprise Architecture repositories, integration/automation platforms, workflow tools)
• Process engineering, process improvement engineering and process design
• Nice to have: coursework or training in business process management, systems thinking and IT service management

What we offer

• Total rewards program with bonuses, flexible benefits, competitive compensation, commissions and stock where applicable.
• Coaching and development opportunities, and a world-class training program in financial services.
• Flexible work/life balance options and opportunities for challenging work.