Deposit Administrator

About the role

Mitsubishi UFJ Financial Group (MUFG) is hiring a Deposit Administrator in Toronto. The role covers the accurate and timely execution of day-to-day banking operations, supporting customer account administration, transaction processing, reconciliations, record maintenance, regulatory reporting and risk management. It works closely with customers and internal stakeholders to resolve operational issues and contribute to process improvements.

Key responsibilities

• Process corporate deposit account activities, including transaction requests, cheque clearing, cashier's orders, certified cheques, BAI file processing, account sweeps, term deposits and account servicing requests.
• Maintain customer accounts, including opening, closure, maintenance and documentation validation.
• Prepare client documentation such as account statements, transaction confirmations and required reports.
• Perform end-of-day verification, account reconciliations and transaction balancing, investigating discrepancies and exceptions.
• Prepare daily and monthly operational reports and KPIs for management.
• Complete quality assurance reviews for AML, risk management and regulatory reporting, and prepare reports for CDIC, FINTRAC and other regulators.
• Take part in process improvement, User Acceptance Testing (UAT) and operational change projects.
• Resolve customer and stakeholder inquiries and support the development of operational procedures.

Required profile

• Minimum 1 year of experience in accounting or banking and finance.
• Bachelor's degree in business, banking and finance or a closely related discipline, or an equivalent combination of education and experience.
• Strong leadership, analytical and communication skills, with pleasant telephone manner and the ability to speak to all levels of the organization.
• Ability to work well with others, in a fast-paced environment, and as a quick learner with attention to detail.

Required skills

• Excellent working knowledge of Microsoft Access, Excel, Word, PowerPoint and Outlook.