Department Manager, Restaurant

About the role

Save-On-Foods, Western Canada's largest grocery retailer and a division of Pattison Food Group Ltd., is hiring a Department Manager, Restaurant for its Woodgrove store in Nanaimo, BC. This is a full-time position of 40 hours per week, and the successful applicant must have open availability.

Key responsibilities

• Lead the department, acting as coach, mentor and resource while fostering a positive team environment focused on customer-first service.
• Deliver operational excellence through customer experience, health and safety, food safety and merchandising.
• Engage and retain team members through training, performance management, rewards and recognition, and succession planning.
• Communicate key messages and business objectives to team members so they align with organizational goals.
• Review and analyze financial reports, identify performance improvements and present KPIs to management.
• Analyze business and HR metrics and department dashboards.
• Help implement strategies to grow sales and customer loyalty.
• Lead inventory counts and period-end tasks, and resolve issues as required.
• Perform other duties throughout the department, including lifting up to 50 lbs, standing for long periods and working in hot and cold environments.

Required profile

• 1-3 years of retail experience; leadership experience is an asset.
• Food Safe certification.
• A post-secondary education in a business-related field is an asset.
• Open availability for a full-time, 40-hour week.

Required skills

• Sales targets and profitability.
• Merchandising plans and in-store displays.
• Human resources: training, development, coaching and mentoring.
• Workforce planning and scheduling.
• Health and safety policies and safe work practices.
• Proficiency with computer applications.

What we offer

• Eligibility for the Retail Management Incentive Plan.
• Pay every Friday.
• Team member offers and discounts.
• Benefits and pension eligibility.
• Wellness and team member assistance program.
• Educational reimbursement and scholarship opportunities.
• Opportunities to learn and grow.