Debt Collector
Pulse Alert
Description du poste
About the role
Pulse Medical is seeking a Debt Collector to work remotely with existing customers, helping them resolve overdue balances in a respectful and solution‑oriented manner.
Key responsibilities
- Contact customers via phone, email, and text to review balances and discuss payment options.
- Negotiate realistic payment plans, follow up on broken promises, and reduce delinquency.
- Document all interactions and agreements accurately in FillQuick/CRM.
- Flag billing discrepancies and collaborate with Billing, Customer Service, and Sales teams to resolve them.
Required profile
- Experience in collections, billing, call centre or customer service.
- Excellent spoken and written English communication skills.
- Strong negotiation ability and high attention to detail.
- Self‑motivated, organized and able to manage a high volume of calls.
Required skills
- FillQuick/CRM
- Spreadsheets
- Basic numerical and financial handling
What we offer
- Base salary of USD $500 per month.
- Performance‑based commission on collections with transparent targets.
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