Data Entry Specialist

About the role

The Data Entry Specialist will support back‑office billing operations and policy servicing. You will handle customer inquiries, process financial transactions, and keep policy information up to date while working in a stable, process‑driven environment.

Key responsibilities

• Manage mailbox and respond to emails promptly.
• Process billing transactions and update policy records accurately.
• Investigate and resolve complex billing questions.
• Maintain high data‑entry accuracy and adhere to service level agreements.
• Collaborate with internal teams to ensure timely turnaround.

Required profile

• 2–4+ years of experience in billing, financial operations, insurance or customer service.
• Post‑secondary education preferred in Business, Finance or a related field.
• Strong administrative background with attention to detail.

Required skills

• Experience with billing systems.
• High‑accuracy data entry.
• Proficiency in Microsoft Excel, Outlook and Word.

What we offer

• Structured two‑week onboarding and training.
• Opportunity to develop problem‑solving and financial transaction skills.
• Supportive team culture with clear performance goals.