Customer Service Supervisor – Housing Construction

About the role

The Customer Service Supervisor will lead the service team within Luxuria Homes' housing construction projects. This role ensures smooth coordination between customers, field crews, and internal departments while maintaining high standards of quality and productivity.

Key responsibilities

• Prepare production, progress, and other operational reports.
• Coordinate and schedule construction activities across multiple work units.
• Estimate costs and material requirements for projects.
• Read and interpret blueprints and construction drawings.
• Requisition and order materials, equipment, and supplies.
• Lead, instruct, and mentor team members.
• Resolve work‑related problems, provide technical advice, and recommend improvements to productivity and product quality.
• Maintain progress documentation and establish methods to meet work schedules.

Required profile

• Secondary school graduation certificate.
• 3 to 5 years of experience in construction or related customer‑service supervision.
• Demonstrated reliability and ability to work effectively as part of a team.

Required skills

• Blueprint reading
• Cost estimation

What we offer

• Permanent full‑time employment.
• Hourly wage starting at CAD 40.
• Relocation costs covered by the employer.
• Flexible scheduling options including mornings, evenings, and weekends.