Customer Service & Store Associate – Italian Specialty Food Store

About the role

Customer Service & Store Associate – Italian Specialty Food Store La Baie des Fromages is a family‑owned Italian specialty food store in Montréal, offering a wide selection of authentic Italian cheeses, cured meats, prepared foods and grocery products. We are looking for a reliable, friendly and motivated person to join our team in a fast‑paced, customer‑focused environment.

Key responsibilities

• Welcome and serve customers in a friendly and professional manner.
• Provide product recommendations and answer customer questions.
• Prepare customer orders, including cheese and deli items.
• Slice and package cheeses and cured meats.
• Stock and organize shelves and displays.
• Receive and put away merchandise.
• Maintain a clean, organized and welcoming store.
• Prepare orders for pickup and delivery.
• Make local deliveries when required.
• Assist with various day‑to‑day tasks around the store.

Required profile

• Fluent in French; Italian is an asset.
• Previous experience in customer service, retail or a food‑related environment.
• Knowledge of Italian food products is strongly preferred.
• Comfortable working with customers and providing attentive service.
• Reliable, punctual and responsible.
• Able to take initiative and work independently as well as part of a team.
• Good organizational skills and attention to detail.
• Comfortable lifting and moving boxes and merchandise.
• Valid driver’s licence required for deliveries.
• Experience with Italian cheeses, cured meats or specialty foods is a major asset.

What we offer

• Dental care
• Extended health care
• Life insurance
• On‑site parking
• Paid time off