Customer Service Representative – Windsor (Part‑time)

About the role

As a Customer Service Representative at Scotiabank’s Ambassador Plaza branch in Windsor, you will be the primary point of contact for clients, helping them meet their financial goals. The role is part‑time (approximately 18.75 hours per week) and focuses on delivering a friendly, efficient, and technology‑driven banking experience.

Key responsibilities

• Greet customers, build strong relationships and provide personalized assistance.
• Process everyday banking transactions accurately and efficiently.
• Identify simple sales opportunities and contribute to branch targets.
• Promote digital banking tools, including mobile apps and self‑service options.
• Listen to customer needs, offer clear explanations and resolve issues promptly.

Required profile

• Demonstrated customer‑service experience through work or community involvement.
• Friendly, professional demeanor with a willingness to work flexible hours.
• Comfortable engaging in basic sales situations.
• Ability to work effectively in a target‑driven, team‑oriented environment.

Required skills

• Strong technical aptitude for using digital banking platforms.

What we offer

• Opportunity to join a forward‑thinking, inclusive banking team.
• Clear career path with internal training and professional development.
• Competitive compensation and benefits package.
• Supportive leadership focused on performance recognition.