Customer Service Representative – Retail & Grooming Support
The Pet Shoppe · Ottawa
Description du poste
About the role
The Pet Shoppe is seeking an energetic customer‑service professional to deliver an excellent experience for pet owners, handle phone inquiries, and support the grooming department.
Key responsibilities
- Open and close the store, run the cash register and assist clients.
- Answer phone calls daily and book grooming appointments.
- Receive shipments, count, sort, price, display and stock new products.
- Manage inventory, monitor sales and place orders with distributors.
- Oversee employee duties to ensure store operations run smoothly.
Required profile
- Passion for animals and friendly, easy‑going attitude.
- Ability to work independently and on a flexible schedule including evenings and weekends.
- Can lift up to 50 lb and handle feeder insects and frozen rodents.
- Retail sales experience, especially in the pet industry, is an asset.
Required skills
- Cash register operation.
- Inventory management.
What we offer
- Discounted or free store food.
- On‑site parking.
- Dental care benefits.
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The Pet Shoppe
Ottawa
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