Customer Service Representative – Part‑Time

About the role

The Customer Service Representative provides courteous and efficient service to patrons at Delta Bingo’s gaming centre. Working part‑time on‑site, you will support bingo events, handle sales of bingo products, and ensure the playing area remains clean and ready for business.

Key responsibilities

• Exemplify Delta Bingo’s core values of Community, Innovation, and Leadership.
• Operate a POS sales system and manage cash float and paper inventory, balancing them at shift end.
• Sell bingo products, assist with declared bingos, and call back winners in a clear, audible tone.
• Maintain a clean playing area, including tables, chairs, and floors.
• Respond to customer inquiries about bingo programs, promotions, and related services.
• Obtain and maintain an AGCO license and adhere to dress code and professional conduct standards.
• Report safety hazards and refer customer concerns to the session manager promptly.
• Cover scheduled shifts and demonstrate teamwork by assisting coworkers as needed.

Required profile

• Ability to work scheduled part‑time shifts on‑site in Toronto.
• Professional demeanor, refraining from foul language and following dress‑code policies.
• Willingness to cooperate with charity members, coworkers, and management.
• Capability to handle cash and inventory accurately.

Required skills

• POS system operation