Customer Service Coordinator (Bilingual)
cfla · Brossard
Description du poste
About the role
We are looking for a bilingual Customer Service Coordinator to join our growing tax firm in Brossard. The role provides high‑level support to clients and assists tax teams with various administrative tasks.
Key responsibilities
- Maintain a high standard of customer service through timely email and phone response.
- Assemble, deliver, and transmit client files while managing related follow‑ups.
- Coordinate workflow to meet deadlines and ensure file integrity.
- Prepare and process invoices and perform data‑entry tasks.
- Handle additional administrative duties as needed.
Required profile
- Strong attention to detail and ability to work under pressure.
- Excellent organizational, time‑management and prioritization skills.
- Effective interpersonal communication and teamwork.
- Bilingual fluency in French and English, both written and spoken.
Required skills
- Proficiency with Office 365 or a comparable office‑software suite.
What we offer
- Modern office located steps from DIX30 and the REM in Brossard.
- Hybrid work option with remote flexibility.
- Full‑time schedule (40 hours/week) with occasional overtime in peak season.
- Competitive salary, group RRSP with employer contribution, health and dental benefits.
- Performance bonus opportunities.
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cfla
Brossard
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