Customer Service Associate – Retail (Edmonton)

About the role

Join Canadian Tire as a Customer Service Associate in Edmonton, where you will be the front‑line link between shoppers and the store. You will handle inquiries, returns, exchanges and sales transactions while delivering a friendly, professional experience.

Key responsibilities

• Greet customers in person and over the phone, offering assistance and thanking them for their visit.
• Process product returns, exchanges and sales transactions accurately.
• Operate the cash register, computer and printer to complete purchases.
• Maintain a tidy and organized customer service area.
• Respond to customer questions, concerns and requests promptly.
• Ensure compliance with health and safety regulations at all times.

Required profile

• Previous experience in a customer‑service or retail environment.
• Flexible availability to work days, evenings, weekends and holidays.
• Ability to stand or walk for up to 8 hours and lift items as needed.
• Strong attention to detail and problem‑solving skills.
• Approachable demeanor and ability to adapt to a fast‑paced setting.

Required skills

• Cash register operation.

What we offer

• Friendly, inclusive team culture.
• Opportunities for career growth and profit‑sharing (conditions apply).
• Employee discount and scholarship programs.
• Flexible work hours and work‑life balance.
• On‑site parking, nearby public transport and free coffee.
• Group benefit plan (conditions apply) and ongoing training.