Customer Service Associate – Portage la Prairie

About the role

The Customer Service Representative works directly with customers and employees, handling inquiries, product returns, exchanges and sales transactions efficiently and professionally.

Key responsibilities

• Greet, assist and thank customers in person and over the phone.
• Respond to customer inquiries, requests and concerns.
• Process product returns and exchanges.
• Operate cash register, computer and printer.
• Maintain the customer service area and ensure health and safety compliance.

Required profile

• Previous customer service experience.
• Ability to work flexible shifts, including evenings, weekends and holidays.
• Strong problem‑solving skills and ability to adapt in a fast‑paced environment.
• Physical ability to stand and walk for up to 8 hours and lift items as needed.
• Attention to detail and a friendly, approachable demeanor.

Required skills

• Cash register operation.
• Computer and printer operation.

What we offer

• Friendly team and inclusive workplace.
• Career development and continued training.
• Profit‑sharing (conditions apply) and employee discount.
• Group benefit plan (conditions apply) and scholarship opportunities.
• On‑site parking and nearby public transportation.