Customer Service Associate (Part-Time)

About the role

We’re seeking a Customer Service Associate to join our team and deliver a great shopping experience for every customer.

Key responsibilities

• Assist customers with questions and recommendations.
• Manage sales transactions while working an assigned cash register.
• Maintain security of cash and protect company assets.
• Keep the store well‑stocked and recover merchandise.
• Receive merchandise, unload trucks and replenish stock according to productivity standards.
• Ensure a positive, safe and respectful environment with professional interactions.
• Maintain cleanliness throughout the store, including bathrooms, floors and trash removal.
• Perform other duties as assigned.

Required profile

• High school diploma or equivalent (preferred).
• Previous customer service experience in retail or similar environment (highly preferred).
• Ability to follow instructions and interpret operational documents.
• Physical ability to lift 30‑50 lb and perform frequent walking, standing, stooping, kneeling, climbing, pushing, pulling and repetitive lifting.
• Excellent customer service and relationship management skills.
• Strong organizational, communication, problem‑solving and decision‑making skills.

What we offer

• Medical, pharmacy, dental and vision insurance.
• Employee Assistance Program.
• Retirement plans.
• Educational assistance.
• Additional rewards supporting health, wealth and mental well‑being.