Customer Experience Consultant (Campus)

About the role

Cisco is looking for a Customer Experience Consultant for its campus team. The team designs, implements and optimizes Cisco technology to solve real business problems, working with customers, sales teams and engineering groups to deliver complete solutions. The role acts as a primary point of contact for technical resolution and bridges technical execution with business strategy.

Key responsibilities

• Solve technical challenges and lead delivery projects from start to finish
• Create design plans, write automation scripts and build simulations to test system compatibility
• Mentor team members and give consulting recommendations to help clients navigate technology transitions
• Standardize methods to improve future delivery across the practice

Required profile

• Bachelor's degree in computer science or equivalent, with 5 to 8 years of relevant experience
• Bilingual fluency in Canadian French and English

Required skills

• Routing protocols (OSPF, BGP), Cisco hardware (Catalyst, ISR/ASR) and network virtualization
• Python, Ansible and REST APIs
• SD-Access, security integration and model-driven telemetry

The application window is expected to close on 12/02/2026. The posted salary range for U.S. and Canadian locations is $106,700 to $135,400, depending on location, experience and qualifications.