Customer Experience Associate – Oshawa (Part‑time)

About the role

As a Customer Experience Associate at Scotiabank, you will be the welcoming face of the Oshawa branch, helping clients achieve their financial goals. The role blends relationship building, transaction processing, and proactive service to create a seamless banking experience.

Key responsibilities

• Deliver friendly, efficient service and build lasting customer relationships.
• Process daily banking transactions accurately.
• Identify simple sales opportunities and contribute to branch targets.
• Promote digital and self‑service banking tools, guiding customers through mobile app usage.
• Listen to customer needs, provide clear explanations, and resolve issues promptly.

Required profile

• Demonstrated customer service experience through work or community involvement.
• Ability to work a flexible schedule, including part‑time hours.
• Comfortable engaging in basic sales situations.
• Strong interpersonal skills and a team‑oriented mindset.

Required skills

• Basic technical proficiency to demonstrate digital banking solutions.

What we offer

• Opportunity to join a forward‑thinking, inclusive team.
• Clear career path with professional development and internal training.
• Competitive compensation and benefits package.
• Supportive leadership focused on performance recognition.