Counter Clerk – Automotive Parts

About the role

We are looking for a Counter Clerk to join our automotive parts store in Montréal. The role combines customer service, parts identification, and basic technical support to help both retail and professional installer customers find the right products.

Key responsibilities

• Greet customers promptly at the counter or by phone and provide courteous service.
• Identify automotive parts based on vehicle make, model and year, and advise on appropriate selections.
• Process cash, credit, check transactions, returns and exchanges while maintaining an accurate cash drawer.
• Assist with freight receipt, shelf stocking, merchandising, fronting/facing and store cleaning.
• Operate store equipment such as brake lathe, battery charger and diagnostic tools following training.
• Support inventory cycle counts and monthly stock adjustments.
• Address and resolve customer concerns professionally.

Required profile

• High School Diploma or equivalent.
• At least 1 year experience in automotive parts, retail or customer service.
• Valid driver’s licence for occasional deliveries (if required).
• Ability to lift up to 50 lb and stand for extended periods.

Required skills

• ASE certification or familiarity with automotive technical standards.
• Experience with cataloguing systems such as the Weatherly Index.
• Proficiency with POS and inventory management software.
• Basic knowledge of automotive systems, parts and components.

What we offer

• Permanent position with a 40‑hour work week (shifts may include evenings or weekends).
• Competitive salary and group insurance & retirement plan (RRSP) after probation.
• Opportunities for career growth within a Fortune 300 organization.
• Comprehensive benefits package including medical, dental, life and long‑term disability insurance.