Coordinator, Corporate Security Operations

About the role

The Coordinator, Corporate Security Operations reports to the Manager of Facilities and is responsible for the Town's physical security infrastructure across all municipal facilities. This role ensures operational readiness, monitors security systems, and supports emergency response and resilience initiatives.

Key responsibilities

• Administer and maintain CCTV video surveillance, access control, alarm, and security monitoring systems.
• Coordinate and respond to security incidents, alarms, public inquiries, emergency situations, and requests for CCTV footage in line with corporate policies and legal requirements.
• Monitor, troubleshoot, and audit security technology systems, including cameras and access devices, and manage repairs and upgrades with vendors.
• Support emergency preparedness activities such as fire drills, lockdowns, evacuations, and security planning for Town events.
• Investigate incidents, prepare detailed reports and weekly summaries, and oversee third‑party security providers.
• Attend court proceedings when required to support enforcement activities.

Required profile

• Post‑secondary diploma in Law Enforcement, Security Management, Police Foundations, Criminology or a related field.
• Valid Security Guard Licence under the Ontario Private Security and Investigative Services Act.
• Active CPR & First Aid certification; certifications in Use of Force, Advanced De‑Escalation or Mental Health First Aid are assets.
• Minimum 3 years experience in security system installation and maintenance.
• Minimum 2 years experience in enforcement, preferably municipal, and 2 years in central alarm monitoring, dispatch, control‑room operations or patrol security.

Required skills

• CCTV system administration
• Access control system management
• Alarm and intrusion monitoring
• Security technology troubleshooting and audits
• Incident response coordination
• Vendor liaison for security equipment upgrades